Privacy policy

At Velurah, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect
When you visit our website or place an order, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and order details. Payment information is processed securely by third-party payment providers and is not stored on our servers.

How We Use Your Information
We use your information to process and fulfill orders, communicate with you regarding your purchase or inquiries, improve our website and services, and send updates or promotional emails if you choose to subscribe.

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share limited information with trusted service providers, such as payment processors and shipping carriers, solely for the purpose of completing your order.

Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to safeguard your data.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site performance, and improve functionality. You can choose to disable cookies through your browser settings, though this may affect certain features of the site.

Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

📧 support@velurah.com
⏱ Average response time: 24 hours